Payment
We require payment on confirmation of the order and prior to dispatch.

Payment can be made by:

• Internet Bank transfer – Details of Bank Account will be emailed after the order is accepted.

• Cheque  - We require seven days for cheques to clear before the goods are dispatched

• Credit Card -  We will accept Credit cards using Paymate's Secure Website

Some pieces of jewellery are one off pieces so if an item of jewellery becomes unavailable for any reason after you have placed your order and made your payment you will be advised and your money refunded in full.

New Zealand buyers - Credit Card Payments

No Registration & No Fees

Cost of dispatch to New Zealand addresses
Standard Track and Trace Courier $5.50, this might change if several pieces are ordered, in which case you will be notified.
Orders are sent by NZ Post.
Once dispatched we will email you.
Your order should be delivered within 7 - 10 working days. Custom made pieces may take longer if components have to be ordered from Suppliers. We will notify you of this.

Other Countries
Please contact us by email first as special arrangements may be required.   

Returns
In the unlikely event that an item of PHD Accessory jewellery that you have purchased from us is defective, please advise us as soon as possible. Return the piece and we will replace it. Please ensure no damage is caused to the jewellery whilst in your care.

IMPORTANT:  New Zealand Post & Courier Post will NOT pay compensation for loss of, or damage to any high risk items. 

Jewellery and precious stones are classified as high risk items within New Zealand. 

PHD Accessories does NOT accept any responsibility for lost/damaged items once accepted by NZ Post.

*Visit the NZ Post website for further details - What am I allowed to send through New Zealand Post?  **