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CUSTOMER CARE
Do you hold Jewellery
Parties?
Can you repair Jewellery
NOT purchased from PHD Accessories
Can you
Redesign Jewellery?
Can you
teach me how to make Jewellery?
What
Precious and semi precious stones are associated
with my birthday?
Jewellery Care
Shipping Terms and
Conditions
MATERIALS
What
earring fittings are available?
What is
gold filled (14ct GF)?
What is
sterling silver?
Can I stop
sterling silver from tarnishing?
What is
Bali Silver?
What are
Swarovski crystals?
What are
Swarovski pearls?
What are
Freshwater Pearls?
What Earring fittings are available?
I use Sterling Silver or Gold Filled components
when making my earrings.
What is (14ct GF) gold filled?
Gold filled or gold overlay is a process of
pressure bonding a thin layer of gold to a base
metal core (usually brass).
The gold content must be 1/20th (20 layers) or
more, and unlike gold plating has an actual
layer of gold, giving it more value and making
it tarnish-resistant.
Gold-plated items, while cheaper, will not last
as long. Eventually the thin gold layer will rub
off. Gold-filled items, however, will remain
gold for a lifetime if cared for properly.
Unless you are using harsh chemicals or
abrasives, the gold layer will stay gold for
years to come!
What is sterling silver?
The word "Sterling" is the best known and most
respected marking in use today. Pure silver
(100%) alone is too soft for everyday use.
Copper (7.5%) is the metal commonly used to give
"Sterling" its added stiffness and wearing
qualities. Sterling (92.5%) is often referred to
as solid silver. It is composed of 925 parts
pure silver in every 1000 -- this proportion
never varies -- it is fixed by law.
Can I
stop sterling silver from tarnishing?
It can not be eliminated altogether, but you can
help slow it down. There is a golden rule for
wearing Jewellery and it holds true for both
silver and gold Jewellery.
The rule says that..... "Your Jewellery should
be the last thing that you put on before going
out, and it should be the first thing taken off
when you get home."
Ingredients in cosmetics and hair sprays etc can
cause your silver Jewellery to tarnish easily.
Wash your silver Jewellery with a phosphate free
detergent before storing. This practice will
protect your silver Jewellery from tarnishing
and rarely require you to perform any tarnish
cleaning processes. You can also help stop
tarnishing by storing your Jewellery in an air
tight plastic bag. A silver cloth can be used to
clean your Jewellery and doesn't require any
harsh chemicals. Just rub and your Jewellery
will shine again.
What is
Bali silver?
Bali beads are silver beads produced in Bali,
Indonesia. These beads are handmade (not cast)
with unique design and intricate detail. Because
of its popularity, more countries are now
producing this type of bead. Therefore, the term
“Bali beads” is now generally referring to
“Bali-style beads”.
Bali silver usually has less than 92.5% silver
content hence cannot be designated as Sterling.
What are Swarovski crystals?
Swarovski crystals are fired using a combination
of natural minerals and quartz sand, and then
cooled slowly to avoid stress and inclusions.
These Crystals are sometimes referred to as
Austrian Crystals. Swarovski Crystal is not a
natural crystal but is man made.
Swarovski crystals are manufactured by the
Daniel Swarovski Company
and are world renowned for their brilliance and
precision. Swarovski, a family owned business,
produces their own line of products as well as
providing loose stones and components to
designers in the art and fashion world.
What are Swarovski pearls?
Swarovski pearls are not genuine natural pearls,
but rather, simulated pearls. Crystal pearls by
Swarovski are pearls based on a crystal core.
Their unparalleled harmonious and lustrous
shimmer is achieved by using a unique coating
technology developed by Swarovski.
This is the first production method in the
world, which combines the qualities of a perfect
crystal core with the exquisite beauty of a
pearl coating. The surface finish of crystal
pearls is absolutely flawless.
What are
Freshwater pearls?
Freshwater pearls are a cultured pearl, having
been produced by a freshwater mollusc rather
than saltwater. The rice grain shape is its most
distinguishing feature however it can in fact
have a number of different shapes, sizes and colours with a perfect or near perfect round the
most desirable. The unique shapes, array of
colours and affordable prices have made
freshwater pearls popular today. Of all the
millions of oysters seeded each year only a
small proportion manage to bear quality pearls,
with a perfect pearl being a truly rare event.
Note: As freshwater pearls are formed naturally
this makes them unique in colour and shape.
Care for your Jewellery
PHD Accessories' necklaces, sets, earrings and bracelets
are made from natural and semi-precious stones,
Swarovski crystals, Czech and Venetian glass,
Sterling silver and pearls, as well as a number
of beautiful beads and stones from a number of
sources.
These stones and beads vary greatly in
composition and strength and can be soft and
absorbent and can be chipped or shattered only
too easily.
Care for your lovely Jewellery by avoiding
knocks and abrasions. Avoid detergents, soaps
and chemicals, avoid gardening, painting and
showering in your Jewellery and it will reward
you with many years of beautiful charm.
Pearls are particularly soft and should be kept
away from perfume, makeup and hairspray.
Most of your Jewellery can be cleaned
periodically with a soft, clean, damp cloth.
Can you repair Jewellery NOT purchased from
PHD Accessories?
I am available to repair Jewellery depending on
the nature of the fault. All repairs of this
type do need to be discussed by phone, or by
making an appointment to see me
Note: If courier delivery is required to return
your item then a shipping cost applies.
Include a delivery address if you choose this
option.
Can You Redesign Jewellery?
I can redesign beaded Jewellery, this needs to
be discussed in detail so that your input
ensures the new piece is to your liking.
Can you teach me how to make Jewellery?
I am teaching Beaded Jewellery workshops
at the Kumeu Arts Centre. Also I can come to
your home or workplace (in the Auckland area) to
give Jewellery making parties. These are for
adults only with a maximum of eight people.
Contact me to discuss your requirements.
Do you hold Jewellery Parties?
I am available for Jewellery parties and can
come to your home or office (in the Auckland
area)
Most of my range is on display and all items are
available to purchase at the party.
All custom made enquiries are also welcome.
The hostess will receive a 25% discount off
their total purchases OR 50% off any one item of
Jewellery.
The following conditions apply.
- A minimum of eight people are required,
excluding the hostess.
- The hostess discount is available provided
that the total party purchases are $250 or more.
- Preferred method of payment is cash or EFTPOS
(I have a mobile EFTPOS machine)
To book a party with PHD Accessories please
contact me.
What
Precious and semi precious stones are associated
with my birthday?
ARIES (March 21 – April 19) – Diamond,
Aventurine, Bloodstone, Carnelian, Citrine, Jade
and Jasper
TAURUS (April 20 – May 20) - Sapphire: Kyanite,
Kunzite, Lapis Lazuli,Tiger's Eye, Rose Quartz
and Rhodonite
GEMINI (May 21 – June 20) - Tourmaline, Agate,
Citrine, Chrysoprase, Green Obsidian, Tiger’s
Eye and Zoisite
CANCER (June 21 – July 22) - Emerald: Amber,
Chalcedony, Carnelian, Moonstone, Pearl, Opal
and Moss Agate
LEO (July 23 – Aug. 22) - Amber, Petalite,
Carnelian, Citrine, Rhodochrosite and Quartz
VIRGO (Aug. 23 – Sep22), Blue Topaz, Amazonite,
Chrysocolla, Carnelian, Moonstone and Sodalite
LIBRA (Sept 23 – Oct 22) - Peridot: Aventurine,
Lepidolite, Moonstone, Jade and Sodalite and
Sunstone
SCORPIO (Oct 23 – Nov 21) - Topaz, Aquamarine,
Malachite, Charoite, Apache Tear, Obsidian and
Green Tourmaline
SAGITTARIUS (Nov 22 – Dec 21) - Lapis Lazuli,
Blue Lace Agate, Labradorite, Smoky
Quartz,Turquoise, and Sodalite
CAPRICORN (Dec 22 – Jan 19) - Ruby: Carnelian,
Fluorite, Jet, Onyx, Labradorite, Quartz, and
Azurite
AQUARIUS (Jan 20 – Feb 18) - Aquamarine: Blue
Obsidian, Angelite, Labradorite, Moonstone,
Fluorite
PISCES (Feb19 – March 20) - Amethyst: Blue Lace
Agate, Labradorite,Turquoise, Moonstone and
Aquamarine
To say that there is a lot of controversy
surrounding the gemstones associated with
various Sun Signs is an understatement! This is
because each Sign spans over two months (and
each month has a couple of birthstones!) and the
ruling planets are also associated with certain
gemstones.
Shipping
Terms and Conditions
Standard delivery times are 7-10 days from
payment of goods.
Custom requests may take up to 3 weeks depending
on your requirements and stock availability -
you will be advised of this
Courier deliveries are on weekdays only and
overnight in most areas, however this is no
guarantee
- NO
SATURDAY DELIVERY
All items sent by courier are traceable using a
Track n Trace number. Please contact us for this
number if your item is not received.
Standard envelope post may take 1-2 days - only
allowed when ordering 1 pair of earrings
All orders are sent wrapped in a gift bag
IMPORTANT:
New Zealand Post & Courier Post will NOT pay
compensation for loss of, or damage to any high
risk items. Jewellery items are classified as
high risk items within New Zealand.
PHD Accessories is NOT responsible or liable
for lost/damaged items once accepted
for
delivery by NZ Post.
** Visit the NZ Post website for further
details **
What am I
allowed to send through New Zealand Post?
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